Assistance
Support is included with your license and is part of CineKlee’s support package.
To enable us to respond effectively, all requests must be submitted using the form below. This helps us to understand your situation accurately and prepare the most appropriate response.
Most requests are resolved directly by email.
If necessary, we will offer you a telephone appointment or screen sharing, organized according to availability.
Support is provided on business days.
In order to guarantee quality follow-up for everyone, requests must be submitted via the form.
Support requests for files older than 365 days will not be processed.